Refund policy

Last updated 3 November 2026

You can cancel any time in Settings → Billing. Your plan stays active until the end of the month or year you've paid for, then it won't renew. We don't refund partial periods. This doesn't affect any rights you have under consumer protection law.

How to cancel

  1. Sign in to DewBeetle.
  2. Open the menu and choose Settings, then Billing.
  3. Choose Cancel plan and confirm.
  4. You will see the date your plan ends, and we will email a confirmation. Until that date everything carries on as before; after it, your account drops to Starter and nothing more is charged.

If you would rather not do it yourself, or you cannot sign in, email support@dewbeetle.com from the address on your account and we will cancel it for you.

What happens to your data

Your map, your camps and everything you entered stay in your account on Starter. Nothing is deleted when a paid plan ends. To delete your account as well, see the privacy policy.

Mistaken or duplicate charges

If you were charged twice, or charged after you cancelled, tell us at support@dewbeetle.com and we will refund the mistaken charge in full to the card it was paid with.

Consumer rights

Nothing in this policy limits rights that the law gives you and that cannot be excluded, including under the Consumer Protection Act of South Africa where it applies to you.