Privacy policy

What we collect

• Account details. Your name, email address and password (stored hashed), and the farm you belong to and your role in it.
• Accounting data. On Connected and Advisor, invoices, bills, bank lines, contacts and the chart of accounts from Xero, through read-only access you grant. On Starter, the costs you type in yourself.
• Farm data. The outlines you draw (your farm, its camps and land blocks), hectares, products, yields, herd counts, season dates, logbook entries and notes.
• Payment data. Stripe handles your card and billing address. We receive confirmation that a payment succeeded or failed, the last four digits of the card, and your invoices. We never see card numbers.
• Technical data. Server logs with IP addresses and request details, kept for security and debugging. We do not run advertising trackers.

Why we use it

To run DewBeetle for you: to show your books on your map, to suggest where a cost belongs, to bill you, to answer your support requests and to keep the service secure. We do not sell personal information, and we do not share it for advertising.

Who processes it for us

Vercel

hosts the application (web servers in the European Union).

Supabase

runs the database and sign-in, in the European Union (Ireland).

Stripe

takes card payments. Card numbers go to Stripe directly; we never see or store them.

Xero

is the accounting package your data is imported from, with read-only access you grant and can revoke in Xero.

Anthropic

provides the AI model behind suggested allocations and the advisor. We send it what a suggestion needs — line descriptions, account names, your camps' names — under terms that do not allow it to train on that data.

Esri

provides the satellite imagery on the map. Your browser loads image tiles directly from Esri, so Esri sees your IP address and the map area you look at, as any map service would.

Where DewBeetle shows satellite crop data, it comes from the European Union's Copernicus programme. We may change a processor; this page will say so when we do.

AI and your data

Your Xero data is never used to train AI models. That is a condition of our agreement with Xero and a rule we keep. We do not currently use any farm data to train AI models either. If we ever want to use field data you entered yourself (outlines, yields, dates, counts — not Xero data) to improve estimates for everyone, we will ask your farm for explicit consent first, and you can say no.

Where it is kept and for how long

Your data is stored in the European Union. We keep it for as long as your account exists. If you cancel a paid plan, your data stays in your account on Starter. If you ask us to delete your account, we delete your account and its data within 30 days, except what we must keep by law (for example, invoices for tax purposes) and backups, which expire on their own schedule. We may keep server logs for up to 90 days.

Your rights

You can ask us to:

• show you the personal information we hold about you;
• correct it;
• delete your account and your data;
• give you a copy of your data (the app also exports it);
• stop using it for a particular purpose, or object to a use.

Write to support@dewbeetle.com and we will answer within 30 days. If you are in South Africa and are not satisfied with our answer, you may complain to the Information Regulator.

Security

Data travels over encrypted connections and is encrypted at rest. Each farm's data is separated from every other farm's in the database, and only the people invited to a farm can see it. Xero access tokens are stored encrypted and used only on our servers.

Children

DewBeetle is for farm businesses and is not meant for anyone under 18.

Changes

If we change this policy in a way that matters to you, we will email the address on your account before the change takes effect. The date at the top is the date of the current version.

Contact

Bruns Solutions LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA. support@dewbeetle.com. See also our terms of service.